SOCIAL CAPITAL
Nurturing Community Connections: Strengthening Our Relationship
At Tata Projects, we undertake impactful and sustainable social outcomes that focus on an overarching objective to uplift local communities, improve their quality of life and mitigate social inequities
Through our CSR we aim to improve the quality of lives of the community in the identified geography of Tata Projects CSR operations with a focus on women, youth, children and the affirmative action community.
Key Initiatives
| Initiative | Education | Sustainable Livelihood Solutions | Integrated Maternal and Child Health | Creating Wash Champions | Water and Climate Change Adaptation | One-Time Programs |
|---|---|---|---|---|---|---|
| Main Objective | To reduce school dropouts and improve school regularity of adolescents by addressing the barriers they face. | Help restore rural household incomes to precovid-19 levels | Strengthen health facilities and build awareness at the community level | Water, sanitation and hygiene (wash) | Enhance productive capacity of local ecosystem through principles of watershed management and promote climate-resilient agricultural practices | Multiple |
| Total No. of Beneficiaries | 6,877 | 4,669 | 19,739 | 3,479 | ||
| Key Geographies | Odisha, Andhra Pradesh, Telangana and Maharashtra | Odisha, Andhra Pradesh, Telangana and Maharashtra | Odisha and Telangana | Maharashtra | ||
| Partner | Magic Bus India Foundation | Magic Bus India Foundation | Care India | Watershed Organisation Trust | Multiple | |
| Key interventions | Lifeskills education, community learning centres, community connect | Providing linkages to social security schemes and benefits, alternate livelihood trainings, holistic education programme with adolescents | Strengthening the services provided to mothers and children, capacity building of field level workers, effective collaboration with ICDS (Integrated Child Development Services) and the health department | Create wash champions, who are the community leaders, school teachers, panchayat members etc. Identify specific needs of villages and undertake the activities by also ensuring community participation | Developing water storage and harvesting structures, promoting water conservation practices and other social development activities, promoting climate resilient agricultural practices aiming at improved yield and crop quality | Partner with foundations and NGOs to create awareness and education. |
Corporate & Regional offices
- Blood donation
- Mentoring session
- Upcycling event
- Mid-day meal distribution
- Visit to destitute home & St. Jude Childcare
- Books donation drive
Project Site
- Blood donation
- Beach clean-u
- Tree plantation
- Cattle reflective belt
- Awareness on WASH
- Awareness of health & nutrition
- Safety training for school children
Ongoing/Upcoming
- Mentoring sessions with SAFA NGO, Magic Bus and Bright Future
- Engaging Senior leaders with Tata Strive
Key Volunteering Activities
2,156
Volunteers
Impact Measurement
35,000+
Lives impacted through CSR initiatives
9,261
New-borns and less than 2 years children received quality healthcare, reducing probability of child mortality
2,239
Community members engaged in farm and non-farm skills
9,632
Volunteering Hours
₹6 Cr
Total CSR spend
3
Key NGO Partners for our CSR programs
RELATIONSHIP CAPITAL
Cultivating Strong Collaborative Relationships: Strengthening Partnerships for Success
As a Premier EPC Company, Tata Projects values strong relationships with its customers, suppliers, partners and stakeholders. Our commitment to building lasting relationships has been a cornerstone of our success, and we strive to continuously improve on our customer satisfaction and securing repeat business from our key customers.
Key Initiatives
Customers:
We prioritize customer satisfaction by actively collecting feedback at our project sites and conducting periodic Customer Satisfaction Surveys through a reputed third party. Our unwavering focus lies in delivering high-quality infrastructure to our customers and the wider public. The valuable feedback we gather informs our planning process, driving continuous improvement in our operations. To foster knowledge sharing, we regularly distribute memos and guidelines among project teams, highlighting key learnings from across the company. Rigorous checks are in place to ensure strict compliance with all norms, guaranteeing the highest standards are upheld.
Suppliers:
We prioritize aligning our suppliers with our Tata Code of Conduct (TCoC) and expect their adherence to its principles. Through our Supplier Code of Conduct, we communicate minimum requirements in areas such as anti-bribery, anti-corruption, regulatory compliance, health and safety, labour and human rights, information protection, and the environment. Our objective is to develop and strengthen relationships with suppliers who share our commitment to these standards. We are also consolidating our pool of vendors to foster long-standing partnerships and synergy with trusted suppliers. We are increasingly onboarding vendors onto invoice discounting platforms to improve their liquidity. As part of our efforts to enhance operational efficiencies and address vendor grievances, we are currently revamping our vendor portal to Vendor 360. This initiative offers real-time visibility, contributing to our continuous improvement initiatives and strengthening our supply chain. We also periodically administer vendor satisfaction surveys to identify areas of improvement and implement appropriate corrective measures.
